Privacy Policy

Last Updated: December 17, 2025

Patients Rights Advocate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.patientrightsadvocate.org/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Register on the Site
Subscribe to our newsletter
Fill out a form
Contact us via email or contact form
Make a purchase

This information may include:

Name and contact information (email address, phone number, mailing address)
Payment information (credit card details, billing address)
Account credentials (username, password)
Any other information you choose to provide

2. Use of Cookies and Tracking Technologies

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyze how users interact with our Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States.

What Google Analytics Collects:

Your IP address (anonymized)
Browser type and version
Operating system
Pages you visit on our Site
Time spent on pages
Referring website or source
Date and time of your visit
Device information (desktop, mobile, tablet)
Geographic location (country/city level)

How We Use Google Analytics Data:

We use this information to understand how visitors use our Site, to improve our Site's functionality and content, to analyze trends, and to gather demographic information about our user base as a whole.

Google's Use of Data:

Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google Analytics and Your Privacy:

Google Analytics operates independently from us and has its own privacy policy. You can review Google's privacy policy at: https://policies.google.com/privacy

Opt-Out Options:

You can opt out of Google Analytics tracking by:

Installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Adjusting your cookie preferences in our cookie consent banner
Configuring your browser to refuse cookies or to alert you when cookies are being sent

Other Cookies and Tracking Technologies

In addition to Google Analytics, we may use the following types of cookies:

Essential Cookies: Required for the Site to function properly (e.g., login sessions, shopping cart)
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track your browsing habits to show relevant advertisements (if applicable)

3. How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our Site
To improve, personalize, and expand our Site
To understand and analyze how you use our Site
To develop new products, services, features, and functionality
To communicate with you, either directly or through one of our partners
To send you updates, marketing materials, and promotional content (with your consent)
To process your transactions
To find and prevent fraud
For compliance with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

With Service Providers: We share your information with third-party service providers who perform services on our behalf (e.g., Google Analytics, payment processors, email service providers)
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share your information for any other purpose with your consent

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Google Analytics data is retained for 26 months by default, after which it is automatically deleted.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Request transfer of your data to another organization
Right to Object: Object to our processing of your data
Right to Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, please contact us using the information provided below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to request information about the personal information we have collected about you in the past 12 months, request deletion of your personal information, and opt out of the sale of your personal information (we do not sell personal information).

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

9. Children's Privacy

Our Site is not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies.

11. Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at via the Contact Us Page